Shipping and Guarantee

Clawlicious ships products globally from Perth, Western Australia with a few exceptional countries

Australia

Clawlicious agrees to dispatch the product(s) ordered within seven (7) working days from the payment receipt date*. However, in most cases, your order will be shipped within three (3) working days.

If your parcel is dispatched by standard parcel post, you should expect your parcel within 2-7 business days. If your parcel does not arrive within this timeframe, please contact us at orders@clawlicious.com and we will track it for you. Sendle will deliver straight to your door, however, if undelivered a calling card will be placed in your letterbox.

Clawlicious are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.
A shipping cost will be applicable to all items on www.clawlicious.com except e-Gift Cards, which are dispatched automatically by email.

*Please note that delays may occur around public holidays such as Easter, Christmas and other relevant public holidays.

International

You should expect to receive your order within 3-10 business days of dispatch, however certain destinations may take longer. If your parcel does not arrive within this timeframe, please contact us at orders@clawlicious.com and we will track it for you.

Customs & Duties

When international orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Clawlicious takes no responsibility for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs office for further information regarding taxes and duties. Clawlicious are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters, missed delivery or delivery company strikes, etc.

Clawlicious Guarantee

If you are not completely satisfied with your Clawlicious product please contact us at hello@clawlicious.com – If we are unable to resolve the problem, we will be happy to offer a replacement or exchange providing the product has not been used.